**Boil Water Advisory for Muskegon Heights**
**URGENT: Boil Your Water Before Using**
Due to a drop in system pressure caused by a failure in the supervisory control and data acquisition system on April 24, 2024, the Muskegon Heights Water Department advises residents to boil water once service is restored. This precautionary measure is necessary to ensure your safety following the loss of water pressure in the distribution system. Currently, water service has not been restored.
**What You Should Do Once Water is Restored:**
- DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Boil all water for one minute, let it cool before using, or use bottled water.
- Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation.
**Current Actions:**
- City staff are investigating the system pressure drop and undertaking corrective actions, including flushing the system and collecting water samples to confirm water meets safety standards.
- We are collaborating with the City of Muskegon to maintain water supply, albeit at reduced pressure.
**Safety Notice:**
- Continue using boiled or bottled water until it is declared safe.
- We anticipate resolving the issue within 72 hours and will notify you when the boil water advisory is lifted and water service is restored.
**Further Information:**
- For updates and more details, please contact Muskegon Heights Water Filtration Plant at 231.780.3415 or the City Manager's Office at 231.733.8999.
- Follow our social media updates for ongoing information.
Please ensure this message reaches all affected individuals. Your health and safety are our top priority. Thank you for your cooperation.
City of Muskegon Heights
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