4/24/2024 11:36am – **Boil Water Advisory for Muskegon Heights** READ MORE
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Our city is one of the oldest communities located in the southwest quadrant of Muskegon County, just a 10 minute drive from the shores of beautiful Lake Michigan. Our close-knit community is the proud home of just over 10,000 residents as well as national and internationally recognized businesses. Once a manufacturing community, we are excited about the possibility for re-development and growth. I hope that as you navigate through our website you are able to find useful information and resources. The City of Muskegon Heights is a full service community, come and visit with the friendly staff at City Hall.
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City of Muskegon Heights
2724 Peck Street
Muskegon Heights, Michigan 49444
Phone: (231) 733-8999
Press Release: Update on Boil Water Advisory
Date: April 26, 2024 1:45 PM
**Immediate Release**
The First Round of Muskegon Heights Water Testing Comes Back Negative for Bacteria
The City of Muskegon Heights has finished conducting the first round of water sampling, which was conducted in accordance with state and federal regulations. The results have returned negative for bacteria or other contaminants due to the recent loss of water.
The water system has been flushed, and the City has already conducted a second round of sampling today, Friday, April 26, 2024. We expect those results tomorrow afternoon.
The Boil Water Advisory remains in effect for affected areas. Please visit the CDC link below for information regarding dos and don’ts for keeping you and your family safe during a Boil Water Advisory.
www.cdc.gov/healthywater/emergency/drinking/drinking-water-advisories/boil-water-advisory.html?
When the Boil Water Advisory is lifted, all City of Muskegon Heights Water System should look for a notification specifically issued by the City for distribution.
On April 24, 2024 March 17, a malfunction the plant's operating system resulted in the city’s water customers being without water. By late afternoon, water was restored. Due to the loss of pressure in the system, the potential for bacterial contamination still remains.
Residents are advised to NOT drink tap water without boiling it first. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Bring all water to a boil, let it boil for one minute, and allow to cool before using. Boiling kills bacteria and other harmful organisms in the water.
Water Distribution Updates Muskegon Heights Farmer Market:
There are no further bottled water distributions planned at this time.
Further Information:
For more details, please visit our website at muskegonheights.us/boil-water-advisory-for-muskegon-heights/ , Facebook at www.facebook.com/MuskegonHeightsCity/ or contact 231-733-8873.
Please visit the CDC link below for information regarding dos and don’ts for keeping you and your family safe during a Boil Water Advisory.
www.cdc.gov/healthywater/emergency/drinking/drinking-water-advisories/boil-water-advisory.html
Approved Release CJD
10 CommentsComment on Facebook
I didn't know anything til AFTER we lost water and I contacted my Landlord " he pays the bill", and after I looked outside for work crews and looked in basement for a leak.
City of Muskegon Heights when do we get to vote y’all out of office ?
Thanks for the update, keep up the good work.
Thank You for the update!
Cry babies
What is the most aggravating to me is that I didn't find out from the city of Muskegon Heights. I found out from the public that this was happening. In fact, when I woke up on that morning with no water, I panicked and thought I hadn't paid my bill and when I tried to call up to the city the phone lines were down and the number for the water director is out of service. It completely ruined my morning. I was late to work and everything thinking I was leaving my kids home with the babysitter and no water. And the word on the street is y'all knew about it since at least Monday.
So there is nowhere the public can go online to see when the last lead test was done on the water at the Muskegon heights water plant? Will we still be getting our water from downtown after the 72 hours or will we be still getting water from downtowns water plant?
What about lead will there be any information on how much is in the water running through the pipes or any information online on the last time a test like that was done? Will we also be able to see the actual test results or just be told everything is ok?
Jennifer Ross the lines absolutely were not fine we had her kids dad calling as well to no avail we found out from downtown what was going on before we got any word from the heights I checked the web page as well we thought we needed to pay the bill that’s why we were calling and I think that it would be amazing if those who’ve worked at city hall could have enough respect for themselves and the community not to go back and forth on social media they should be addressed through the proper channels the proper way not from personal pages. When you work for the city your opinions about us and the situation matter more than you know… your human sure but your job comes with a level of responsibility and accountability that you handle matters in a professional manner when it’s city hall related. Angry citizens is a normal thing pretty much anywhere us go now a days but especially here in Muskegon Heights. It’s one of the worst places for a family or human for that matter to be in the United States and the root problem is the lack of well being in the community so talking to us like you can’t understand how we have the audacity to question or tell our side of the story is not a step forward but 2 steps back It is so easy to criticize when you offer NO solutions, suggestions or anything else of value.. -Jennifer Ross Just some compassion in the face of hard times would be nice I know y’all have a tough job up there but there are definitely solutions to yall problems of not being able to agree that the public can’t possibly make for yall bc yall are the committee that represent us we chose YALL! Have respect for those that don’t know any better man respect the role you play and the image you give to the community we are living real bad around here and it’s going to take years to get our people back to the state the should be operating and living in but if you do not agree that does not mean argue with the public about their experiences turning the city around for the better should be a challenge we come together and welcome. Man I know yall got a tough job but we have to welcome criticism and roll with it and continue to push for change.
City of Muskegon Heights
2724 Peck Street
Muskegon Heights, Michigan 49444
Phone: (231) 733-8999
Press Release: Update on Boil Water Advisory
Date: April 25, 2024 12:00 PM
**Immediate Release**
The City of Muskegon Heights Department of Public Works continues to address the recent system pressure drop, which remains a concern for our community. As we work diligently to resolve this matter, we are providing important updates on our ongoing response efforts and safety precautions for our residents.
Current Status:
The boil water advisory is still in place. Residents are urged to continue boiling all water for one minute and let it cool before using, or use bottled water for drinking, making ice, brushing teeth, washing dishes, and preparing food.
Update on Response Efforts:
The supervisory control and data acquisition (SCADA) system issues have been identified as unrelated to any outside intrusion.
No issues were caused by other construction and maintenance projects in the city's water system.
Hydrant flushing and water quality testing began this morning. Residents may experience cloudy or rusty water due to the flushing. This is a normal part of the process and not a cause for concern.
Due to the extensive nature of the flushing required, our first samples are now expected to be returned on Friday.
In compliance with safe drinking water standards sampling will be conducted over the next few days.
Water Distribution Updates Muskegon Heights Farmer Market:
Today's Bottled Water Pickup: Water will be available for pickup this evening from 5 PM until 7 PM at designated locations.
Friday's Bottled Water Pickup: Water will be available on Friday from 12:00 PM until 2:00 PM at designated locations.
Volunteers are still needed to assist with loading and unloading of water.
Acknowledgements:
The mayor and city council would like to express their heartfelt thanks to the community partners who have assisted us during this time. Your support has been invaluable in managing this situation. Partners include but are not limited to Meijer, Spartan Nash, Webb Chemical and many more.
Further Information:
For more details, please visit our website at muskegonheights.us/boil-water-advisory-for-muskegon-heights/ , Facebook at www.facebook.com/MuskegonHeightsCity/ or contact 231-733-8873.
Please visit the CDC link below for information regarding dos and don’ts for keeping you and your family safe during a Boil Water Advisory.
www.cdc.gov/healthywater/emergency/drinking/drinking-water-advisories/boil-water-advisory.html
Approved Release CJD
9 CommentsComment on Facebook
Now we are happy. TRANSPARENCY. This is great. Thank you. Keep it up. This is so easy. More ppl on FB than anything. Use your resources. The internet is great. Most ppl like myself don’t watch the news.
Thank you. This is much more clear and needed.
Thanks. You're right nothing new, but Ivy's thinking she's finally drinking the water worthy of her. 🙄 Their getting boiled water as well, last thing I need is to clean up rear-end explosions off carpet.
Nothing normal about seeing rust in your water. Pipes need to be replaced
Thank you. Please keep us updated 👍
Brittany Herman
Congratulations on being the shittiest city in America City of Muskegon Heights. Y’all fucking suck at your jobs an need to be removed from office asap.
Thank You 😊
Crap!!
City of Muskegon Heights
Press Release: Update on Boil Water Advisory
Date: April 24, 2024
Immediate Release
The City of Muskegon Heights Water Department continues to address the recent system pressure drop caused by a malfunction in the supervisory control and data acquisition (SCADA) system, initially reported on April 24, 2024. As our community works diligently to resolve this matter, we are providing an important update on the current status and necessary safety precautions for our residents.
Current Status: Water pressure has been restored across Muskegon Heights. However, until further notice, the boil water advisory remains in effect. We urge all residents to follow the safety instructions below to ensure their health and well-being.
Safety Instructions:
DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Please boil all water for one minute and let it cool before using, or use bottled water.
Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and preparing food.
Ongoing Response Efforts:
Our city staff have identified and are addressing the issues related to the pressure loss.
Activities related to resolving this issue, including water testing, are underway to ensure that our water meets or exceeds safety standards.
Bottled Water Availability: To assist residents affected by the advisory, bottled water is available for pickup at the local farmers market from 5:00 PM to 8:00 PM today and will resume tomorrow at 8:00 AM until 12:00 PM. This will continue until the boil water advisory is lifted. We strongly encourage residents to take advantage of this resource.
Anticipated Resolution: We are working around the clock to resolve this issue, and the boil water advisory will be lifted once samples confirm that the water is safe for consumption. Official notifications will be issued once normal water use is confirmed to be safe.
For More Information: Residents are encouraged to stay informed through updates from the City of Muskegon Heights. Please check our social media for updates City of Muskegon Heights and update hotline at 231-733-8873 for any inquiries or visit our website at muskegonheights.us/boil-water-advisory-for-muskegon-heights/
We appreciate the community's cooperation and patience during this period and are committed to restoring safe water services as swiftly as possible.
Contact: 231-733-8873
4 CommentsComment on Facebook
and why are comments being deleted??
exactly what aren't they telling the public???
So there was no EQUIPMENT FAILURE? Failure in supervisory control and data acquisition sounds like u did not provide the state with what they required in a notice from last year. So, I ask, was the system shut down manually by court order, or did equipment fail? If so, what equipment? The systems you attribute the outage to have very specific parts, which one failed?
FYI: There has been some confusion due to the name “Dean”… Dean Quixote is NOT Christopher Dean. … Dean Quixot NOT represent the City of Muskegon Heights in any way. Thank You Christopher J. Dean Fire Chief Muskegon Heights Fire Dept